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Rules of using a card
All plastic cards of Pravex-Bank (Visa Gold; MasterCard/Gold; Visa Classic; MasterCard Standard; Visa Electron; Cirrus/Maestro) give possibility to their holders to get discounts on paying for goods/services in any enterprise of discount net without limitation of sum and number of purchases.
On using a card it is necessary:
- To get sure that enterprise is a member of discount program and provides discounts on cards of Pravex-Bank.
- To introduce a card of Pravex-Bank (every card has logo "Pravex" on its face side) to employee of the enterprise (sales assistant, cashier).
- If necessary - to certify slip with your signature (quittance of accounting of provided discount) and to get your copy.
- To accomplish payment (payment can be accomplished in cash, cashless (invoice) form or with using a card).
- At some enterprises there can be different rules of providing discounts, which are separately stipulated in catalogue..
Refusal from providing a discount
Enterprise-member of discount program has right to refuse in providing a discount if client:
- did not introduce a plastic card of Pravex-Bank;
- introduced a card that does not belong to Pravex-Bank;
- introduced a card with finished duration;
- introduced a card, containing damages or corrections;
- certified slip with signature that differs from signature on the back of the card;
- accomplished payment in the form, that does not foresee providing of discounts at this enterprise (form of payment is indicated in catalogue).
In case of refusal from providing a discount on reason, that is absent in the list mentioned above, you should:
- get to know full name of employee, that refused in providing a discount;
- as soon as possible to inform Pravex-Bank about this problem;
- on accomplishing оf settling to demand cash register check (slip, quittance) with indication of goods price, actually paid sum and written explanation of refusal (according to items 2.3.5 of Agreement between the Bank and Enterprise;
- if you did not have possibility to connect with employees of the bank before accomplishing of payment, get in touch after getting a check slip, quittance) and inform about this problem, please.
- in any case all measures will be taken on returning a non-provided discount to you.
Telephone of division of discount business of division of financial resources and commercial accompanying of clients: (044) 201-17-84.
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